IT Portal

About Us

Earning our Customer’s Trust Since 2007

Serving 2,000+ MSPs

Empowering MSPs and IT departments worldwide with secure, anytime access to critical IT documentation, both online and offline.

Trusted by Thousands

IT Portal has been the foundation for efficient IT operations for countless organizations worldwide, including MSPs and IT departments of all sizes.

Global Presence

Our robust cloud offering spans 5 cloud regions: AU, Canada, UK, US and EU. Plus the flexibility to host IT Portal within your own private cloud environment.

Our Story

We understand the challenges IT professionals face daily.

Founded by Alex Cabral, a seasoned IT professional with 20+ years in the industry, IT Portal was born from a deep understanding the complexities of managing IT documentation. Frustrated with the status quo, Alex saw the need for a solution to address these challenges head-on and developed the IT Portal.

Fueled by feedback from thousands of users and a passion for simplifying complex IT information, IT Portal has grown into a trusted partner for IT teams worldwide.

Alex's commitment to innovation and exceptional customer service continues to be the driving force behind IT Portal's success.

The IT Portal Mission

To empower IT teams with an innovative gateway for secure documentation, enabling efficient knowledge sharing and streamlined operations.

Our Culture and Values

At IT Portal, our core values guide our actions and decisions.

Customer Centricity: We prioritize understanding and exceeding customer needs.
Innovation: We welcome new ideas and technologies to drive continuous improvement.
Collaboration: We work together as a team to achieve common goals by being flexible and open.
Integrity: We act with honesty, transparency, and ethical behavior.

Our Team

Our dedicated team of professionals is committed to providing exceptional support and service to our customers. We combine technical expertise with a deep understanding of the IT industry to deliver flexible solutions that meet the unique needs of our clients. Alex continues to be a hands-on leader, managing the development team and new business development.

Security is in our DNA

Your data is our top priority. IT Portal employs robust security measures, including data encryption and secure data centers, to protect your sensitive information click to learn more.

testimonials

customers testmonials

The IT Portal was brought in when our main IT guy decided to move on. It assured operations were in good hands until our new IT guy was hired.

William J. Lindfors

Checkers/Rallys Restaurants

IT Portal’s documentation platform has been a real game-changer for my organization. Its sensible defaults streamline IT infrastructure documentation, perfect for my safety-conscious clients with on-premise hosting options and GDPR compliance in the EU. The platform is feature-complete, and my user requests are rapidly implemented. I highly recommended for robust, secure documentation needs.

Pat Erler

EDV-Beratung

Great software, easy to use for techs and incredible support!

Andre Lajoiet

HelpOX (Canada)

Wonderful product! streamlines our processes, integrates into more products than ever with fantastic support and at a very competitive price.

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Joshua Lewis

Dorks Delivered (Australia)

I have been using IT Glue for about a year and they seem similar to an aspect, but clearly I chose the Portal.

Nick Luyt

Impact IT (South Africa)

The IT Portal has been an integral tool for our office. It has allowed this Office to track all of our environmental changes over the past several years which has been invaluable.

Eric Thomas

State Attorney's Office 13^th

DSM began using the IT Portal for our project based Systems Integration group in 2009. The power and flexibility of the IT Portal has allowed DSM to manage over 100 customer's infrastructure regardless of whether we managed it out of one of our four data centers or on the customers premise. Now our business is evolving into an MSP model and we are finding new ways to leverage the IT Portal for our Help Desk Support group as well as our Engineering Staff.

Kevin Wing

DSM - Data Center Network (US)

IT Portal has transformed the way we share technical information between our engineers. It integrates with our PSA and dashboard to bring in records for all of the devices we manage so information can be held alongside the device to which it relates and introduces features such as password history, revision control, access logs, and so much more. I would have no hesitation in recommending this to anyone needing to store IT system documentation and technical data.

Rob Hammond

Conquest Wildman (UK)

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